Reviews

"10 Stars!"

Let's just start with WOW! This company is amazing!

We called Flood and Fire Solutions as soon as we noticed our basement was flooded. The company had their technicians out within an hour of our call. The technicians were very informative, friendly, focused and so helpful! We were fully informed of any steps they were going to take throughout the whole process. They made sure to explain everything very thoroughly and were prompt to answer any questions we had. Their pricing is very fair compared to the last company I used which charged me triple the price to do the same exact job when our basement flooded years ago.

I would and will recommend this company to any homeowner in crisis. They know how to handle business and truly care about your home!

I wish there was a 10-star option because they deserve it!

Anj B.

"Highly Recommended"

Thank you, thank you, thank you! We had an unfortunate situation with our upstairs plumbing. Gratefully, our plumber suggested contacting Flood & Fire to assess the damage and help with the water mitigation. Our first conversation was with Will and we felt we were in good hands with this company. When our Water Mitigation Specialist Kyle came to the house he did a very thorough inspection. He was professional and took the time to explain what he was analyzing and the impact his findings could have on our home. We felt confident hiring Flood & Fire Solutions, Inc. to handle the water mitigation.

Kyle and his co-worker were terrific as they took the steps necessary to protect our floors from any damage moving the equipment into place may have caused. We have an exuberant young dog and Kyle was outstanding with her even getting down to her level so she felt safe, too. The work in our home was done well. Kyle's assistance did not end with the in-home service. Kyle put in a lot of time and effort working with our homeowner's insurance company. It was not an easy task but Kyle saw it through and helped greatly with our claim being approved. We were most pleased with Kyle and Flood & Fire and would certainly recommend them to others in need of water mitigation.

Mary C.

"Customer service is outstanding!"

WOW! The customer service from this company is outstanding. I was referred here after a plumbing issue and the manager, Will called me. He immediately eased my overwhelmed mind and got someone out right away to get a plan set in motion. They worked directly with my insurance company and had everything taken care of quickly. I am so thankful for everything this company did for us.

BJ W.

"Very smooth process!"

My drain backed up when I was on vacation and I came to a finished basement full of water and sewage. I used Mr. Rooter plumbing to cabled out my line and they referred to to Flood and Fire Solutions. I am so thankful they did. Flood and Fire sent someone over right away and the service was fantastic from the first phone call until the job was completed. The cost was very reasonable for what I needed done and they made the entire process run smoothly for us. Thank you.

Jonathan M.

"Extremely punctual and understanding"

Flood and Fire solutions were extremely punctual understanding and considerate. Our pipe broke during this pandemic and caused major water issues in our home. They came out and took care of everything. I would definitely recommend them. Thank you!

Debra P.

"Overwhelmingly satified"

I just want to share my overwhelming satisfaction with this organization. Every employee that I've dealt with has been empathetic and kind toward my family. When one is forced to partake in a cleaning service after a fire or floor, they are often emotionally fragile. The wonderful folks at F&F patiently answer questions and offer reassurance to the client. Further, my basement (which endured a flood) is now sanitized and squeaky clean. I am so happy with the quality of the service that was provided. I've worked with contractors in the past who did not live up to my expectations...so it was just great to have my expectations exceeded on this occasion.

G. N.

"Such a good job and were very kind!"

We were devastated when a pipe burst and flooded several rooms in our home. We called around several companies and Flood and Fire Solutions not only was able to get someone out soonest but also had the best pricing. They did such a great job and were very kind to us. Thank you!

Ally H.

"As professional as it gets!"

I give this company 5 stars and the biggest reason is that when I felt like things may have not been going right (there are a lot of factors with the insurance adjuster) they made it right.  They are as professional as it gets.

Dennis G.